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Remote Monitor and Patch Management

Any device that runs software can have security flaws, or vulnerabilities, that can be exploited. Vulnerabilities are regularly discovered across various types of software, and once identified, malicious actors often act quickly to exploit them, targeting computers and networks in organizations with these weaknesses. Product vendors typically release fixes for these vulnerabilities, known as 'patches,' for products they still support. These patches may be made available immediately or on a set release schedule.

With our RMM tool, we can tailor patch management policies to effectively prevent cyberattacks while also optimizing your system's performance.

Endpoint and cloud Security

Our Managed Antivirus solution helps protect workstations, laptops, and servers from both known and emerging malware. It stays up to date with the latest threats through traditional signature-based protection while also offering advanced defense against new viruses using sophisticated heuristic checks and behavioral scanning. With new threats being created daily, businesses can safeguard themselves by leveraging these proactive methods to ensure robust, reliable malware protection.

Backup solutions

For many businesses, data backup is often overlooked. However, it’s crucial to consistently and thoroughly maintain your backup and security practices. Unfortunately, it’s usually only after a serious breach that business owners realize the importance of a robust backup system and regret not taking the time to implement preventive measures earlier.

Online backup storage solutions provide peace of mind by ensuring your business is protected, contributing to the smooth operation of your company. With solid data loss prevention strategies in place, you can avoid significant issues in the future.

At NGC IT, we offer comprehensive backup solutions that cover every aspect of your business. You can trust that, in the event of a data breach, your intellectual property will remain secure.

Help Desk

With our Helpdesk, we efficiently manage incidents and service requests for your users. We can remotely take control of devices, communicate directly with your users, and quickly resolve and troubleshoot any issues that arise. Our RMM dashboard gives us a clear view of all your devices on the network, allowing us to connect with you instantly. Through our Managed IT services, we offer unlimited remote and telephone support, ensuring your business stays up and running smoothly at all times.

Hardware Procurement

We source directly from our trusted suppliers to provide and install hardware, software, components, and peripherals, making us your one-stop shop for all your IT needs. Our team is committed to offering unbiased advice and working closely with you to understand your specific requirements. This ensures that your IT purchases are strategically planned and provide the maximum value to your organization. Our servers, desktops, and laptops are from leading brands like Lenovo, Dell, and HP, each backed by a direct warranty from the supplier.

Hybrid Cloud and Infrastructure

We empower businesses to streamline operations, enhance scalability, and secure data across both on-premises systems and cloud resources like Microsoft 365 and Azure. Our services enable organizations to take full advantage of public and private clouds, while maintaining complete control over their data.